Yes. Sometimes separating pups can be unpleasant which is why we allow siblings to stay together. In other cases, we don’t recommend more than one in a room as it can cause stress given the new environment.
No more sad doggies locked in a cage for long hours. Our daily fees include not only the comfort of actual rooms but also a daycare service for all our guests. We also provide private potty breaks and canal walks, with added play and social time with other pups in any of our outside or indoor parks. Depending on your selection, your pup can receive additional perks and other fun things to do!
Having your baby in our care is the highest form of trust. That’s why we encourage visits in our facility anytime during regular business hours. Someone from our Paw Crew will be delighted to take you on a tour and show you the different alternatives for your furry kid’s stay.
Of course! We offer late check-out at an additional charge of $40 per dog. We ask that this be mentioned ahead of time so that we have adequate staff to care for your baby.
Sure! We offer discounted fees for a single doggie when their stay is from 6 to 10 days and 11 to 30 days. We also offer discounted rates for two or more pooches for stays of 1 to 4 days, 6 to 10 days and 11 to 30 days. Please refer to our price list.
If your pet should require medical attention while in our care, our customary procedure is to contact your veterinarian. Should the nature of your pet’s illness require an office visit, we reserve the right to utilize our 24 hour on-call veterinarian, depending on the severity and the travel required to access your veterinarian.
Less than 2 business days prior to service.
$60 cancellation fee
No Refund to deposits, the amount paid will be credited to the customer’s account and may be used on any future transactions on all our services offered, except for Ruby’s Café.
More than 3 business days prior to service.
No refund to deposits, the amount paid will be credited to the customer’s account and may be used on any future transactions on all our services offered, except for Ruby’s Café.
Early returns / changes after service has begun.
No refund or credit.
We only charge an extra $20 a day during high season which is for the following dates:
Dec. 20th to Jan. 15th
Good Friday to Easter Monday
Feb. 20th to Mar. 15th
June 15th to Sep 15th
Monday to Sunday, 9:00 am to 12:00 pm. In the case that parents don’t come to pick up their babies until our closing hours, we will charge an additional day for your pup to stay.
Unfortunately, we can’t accept any fur guest that hasn’t been spayed or neutered as it could interfere with the behavior and comfort of the other pups around. For these reasons, we ask that all fur guests staying at Sam’s Lodge be spayed/neutered.